Missed-call audit · Limerick trades

Every call, logged.

49 electricians, plumbers and heating firms. Ring each one three times: weekday working hours, a weekday evening between 6 and 8pm, and Saturday morning. Log whether a person picks up.

The tally
–%

answered by a person. Waiting for the call list to load.

PersonVoicemailNo answerDead line
SlotCallsPersonVoicemailNo answer
–pick-up rate on mobiles (08x)
–pick-up rate on landlines (06x)
–of missed calls rang back
–podcast guests said yes
–calls a week owners say they miss (average)
–answer the phone themselves on a job
How the calls work

Every business has its own script on its card, written for their trade, their area and whether you're ringing a mobile or an office line. Open it before you dial.

  • aTap the outcome the moment the call ends: Person, Voicemail, No answer or Dead line.
  • bIf someone picks up, ask the three questions and log each answer in its box.
  • cAsk the podcast question last, then thank them and go.

If it goes to voicemail, hang up without leaving a message. Never pitch CallCrew on these calls. No fake jobs. If they're busy, thank them and let them get back to work.

Loading the call list…

Calls are saved on this device. Export a CSV when you finish each round.
Built by David Hackett as a proposal for CallCrew. Not an official CallCrew tool.